COINTR TERMS OF USE RISK DISCLOSURE FORM
This notice provides you with information about the risks associated with CoinTR Services. Each CoinTR Service has its own risks. This notice summarises the risks you face when using CoinTR Services.
This notice does not describe all risks or how these risks relate to your personal situation. Before you decide to use CoinTR services, you should fully understand the risks involved.
1. Cryptocurrency Risk
There are various risks associated with cryptocurrencies in Turkey. these risks include the following: The market values of cryptocurrencies are highly volatile, which creates serious price risk for investors. Due to their anonymous structure, they carry the risk of being used in illegal activities. It can make it difficult to monitor transactions such as tax evasion, money laundering and terrorist financing. There are risks that crypto wallets can be stolen, lost or misused. Cryptocurrency platforms are vulnerable to cyber-attacks and internet hackers. Failure to recover transactions may lead to victimisation due to operational errors or misconduct. It is important that users act consciously by taking these risks into account. 2.Trade Risk and Market Risks
The trading price of digital assets can fluctuate significantly in a short period of time. The trading price of digital assets may also fall due to various factors, such as the realisation of illegal actions, market manipulation, changes in the attributes of digital assets and attacks. CoinTR or external account providers or other service providers suspend or stop supporting digital assets and other factors beyond CoinTR's control.
Cryptocurrencies are subject to regulations that vary from country to country. New laws or regulations may have adverse effects on trading. All of these investment products carry a high degree of risk and are not suitable for many investors. This Form provides you with information about the risks associated with these products, but cannot explain all the risks or how these risks relate to your personal circumstances. If in doubt, you should seek professional advice. It is important that you fully understand the risks involved and have sufficient financial resources to undertake such risks and carefully monitor your crypto assets before you decide to trade Cointr.
Values in any Cryptocurrency market are volatile and can change rapidly. Users are cautioned to pay close attention to their positions and holdings and how they may be affected by sudden and adverse changes in trading and other market activity. Cryptocurrency markets are determined by supply and demand.
2.Trade Risk and Market Risks
The trading price of digital assets can fluctuate significantly in a short period of time. The trading price of digital assets may also fall due to various factors, such as the realisation of illegal actions, market manipulation, changes in the attributes of digital assets and attacks. CoinTR or external account providers or other service providers suspend or stop supporting digital assets and other factors beyond CoinTR's control.
Cryptocurrencies are subject to regulations that vary from country to country. New laws or regulations may have adverse effects on trading. All of these investment products carry a high degree of risk and are not suitable for many investors. This Form provides you with information about the risks associated with these products, but cannot explain all the risks or how these risks relate to your personal circumstances. If in doubt, you should seek professional advice. It is important that you fully understand the risks involved and have sufficient financial resources to undertake such risks and carefully monitor your crypto assets before you decide to trade Cointr.
Values in any Cryptocurrency market are volatile and can change rapidly. Users are cautioned to pay close attention to their positions and holdings and how they may be affected by sudden and adverse changes in trading and other market activity. Cryptocurrency markets are determined by supply and demand.
3. Liquidity Risk
Some cryptocurrencies may have low trading volumes. This can make it difficult for investors to cash out their holdings quickly, Cryptocurrency markets have varying degrees of liquidity. Some are highly liquid, while others can be thinner. Thin markets may increase volatility. cointr makes no representations or warranties as to the availability of a Cryptocurrency that may be traded on the Platform. If, at any time, any of the Cryptocurrencies that are the subject of your order are delisted and/or we no longer support trading in such Cryptocurrencies for any reason, the applicable order will be closed immediately4. Observation
The User must securely protect the password and/or other information used to access the User Account. Failure to do so may result in irreparable damage. The User must ensure that they can monitor positions in your User Account at all times, as each User is solely responsible for the security of your User Account. cointr is not responsible for monitoring positions in any User Account.
4. Observation
The User must securely protect the password and/or other information used to access the User Account. Otherwise, irreparable damage may be incurred. The User must ensure that they are able to monitor positions in your User Account at all times, as each User is solely responsible for the security of your User Account. cointr is not responsible for monitoring positions in any User Account
5. Exchange and Transmission Risk User,
It is responsible for the transfer of cryptocurrencies exchanged through the site to electronic wallets. It is also responsible for taking security measures related to these wallets. In the event that a Cryptocurrency is transferred to a different Cryptocurrency wallet belonging to another User, cointr will not be held responsible and all responsibility will belong to the User who made the incorrect transfer. Again, the user is responsible for incorrect transfers caused by incorrect entry of information that must be entered during the transfer according to the technical specifications of Cryptocurrencies. Transaction instructions given by the User cannot be cancelled or reversed after execution. All responsibility arising from the fulfilment of the instructions given by the User regarding the services subject to the instructions belongs to the User.
6. Internet Risk
System errors may occur when transacting on our Site and/or Applications. The User must be aware of the risks that may arise from any system failure which may mean that their order may be delayed or fail.
The User acknowledges that there are risks associated with the use of an Internet-based trading system, including but not limited to the failure of hardware, software and internet connections, the risk of malware introduction, the risk of third parties gaining unauthorised access to information and/or digital assets stored on your behalf, cyber attack, cryptocurrency network failure, computer viruses, communication failures, disruptions, failures, errors, corruptions or delays that a User may experience when transacting through the services, regardless of whether caused by spyware, scareware, Trojan horses, worms or other malicious software that may affect your computer or other equipment, or any phishing, forgery or other attack
7. Availability Risk
We do not guarantee that the CoinTR service will be available at a particular time or that the CoinTR service will not experience unscheduled service interruptions or network congestion. You may not be able to buy, sell, deposit, transfer, send or receive Digital Assets at any time
8. Security risk
CoinTR cannot eliminate all security risks. You are responsible for maintaining the security of your CoinTR account password. You may be responsible for all transactions under your CoinTR account, whether or not authorised by you. Transactions in digital assets are irreversible and losses resulting from fraudulent or unauthorised transactions may not be recoverable.
9.Risk of Third Parties
Cointr may co-operate with third parties providing fiat/cryptocurrency services. If such Third Party loses any funds, fails or becomes insolvent, there is no specific legal protection covering you for losses arising from any funds you may have held with that Third Party, even if that party is registered with a national authority. Depending on the structure and security of the digital wallet, some of them may be vulnerable to attacks that result in the theft of virtual currency or loss of client assets. cointr will not be liable for losses caused by these third parties.
10. Fees and Expenses
Our fees and commissions are set out on our Platform Please be aware of all costs and fees that apply to you. CoinTR may, at its sole discretion, update fees and charges from time to time. Please be aware of all costs and fees that apply to you. Because such costs and fees will affect your earnings when using CoinTR services Cryptocurrency transfers are non-refundable, therefore the fees payable by the User to cointr for transactions are non-refundable.
11. No Provision of Information and Personal Advice
We do not provide personal advice regarding our products or services. Sometimes we provide factual information, information about trading procedures and information about potential risks. Any opinion, news, research, analysis, price or other information contained on the platform is provided as general market commentary However, the decision to use our products or services is yours. No communication or information provided to you by CoinTR is intended to be, or shall be treated or construed as, investment advice, financial advice, trading advice or any other form of advice. You should use your own judgement as to whether any investment, investment strategy or related transaction is suitable for you based on your personal investment objectives, financial situation and risk tolerance.
CoinTR is not your broker, agent, representative or advisor in any transaction or other decision or action you take using the CoinTR service and CoinTR has no fiduciary relationship or obligation to you. We do not monitor whether your use of CoinTR services is consistent with your financial goals and objectives. It is up to you to assess the adequacy of your financial resources for your financial activities with us and the risk in the products and services you use. Therefore, cointr will not be liable for any losses resulting from any investment based on any advice, forecast or other information provided. The form has been finalised in two languages, Turkish and English; as such, in the event of a conflict/contradiction between the two versions, the Turkish version shall prevail.
12. Legal Risk
Changes in laws and regulations may have a significant impact on the value of digital assets. This risk is unpredictable and may vary from market to market.
CoinTR's decision to support the transfer, storage or trading of any particular digital asset through the service does not imply that CoinTR endorses or disapproves of the digital asset or its integrity, the digital asset or the underlying technology, and CoinTR makes no representation or warranty whatsoever as to the security or operation of CoinTR, any digital asset supported or not supported by our services. Although CoinTR has decided to offer services related to certain digital assets, the risks associated with digital assets and digital asset transaction still apply and all transactions are entirely at your own risk.
13. Monitoring Risks
The digital asset market is open 24/7. Prices may change rapidly at any time, including outside normal business hours.
14. Communication Risks
When you communicate with us by electronic communication, you should be aware that electronic communication may fail, may be delayed, may not be secure and/or may not reach its intended destination
Terms of Use
General Provisions
3.1. Nature of Cointr
3.1.1. Cointr is a crypto asset service provider that mediates the purchase, sale, initial sale or distribution, clearing, settlement, transfer and custody transactions required by these activities and other transactions that may be determined. Through the Platform, Users buy or sell Crypto Assets to each other via auction or tender. Cointr mediates these transactions through the Site. However, Cointr does not set, adjust or actively influence the prices generated on the Platform.
3.1.2. Investing in Crypto Assets is a risky economic activity. You hereby declare and undertake that you accept and assume the risks of investing in Crypto Assets and that you will not hold Cointr liable for any loss or damage arising out of or in connection with the investment. Please refer to the Risk Disclosure Form for more information about the risks involved in using Cointr.
3.1.3. Unless otherwise stated herein, we are the owner of all services, domain names, software codes, interfaces, contents, product reviews, videos, algorithms, drawings, models, designs and all other intellectual property rights (except content and applications provided by third parties) related to the Platform or the services provided/provided under this Agreement. Copying, reproduction, dissemination, reverse engineering and any other form of infringement of the above intellectual property is not permitted under any circumstances.
3.2. Cointr Services
3.2.1. We offer you different services on the Platform, so you can:
(a) register, maintain and use a User Account which will be your unique identification on the Platform;
(b) open, maintain and use at least one Crypto Asset Wallet under your User Account where you can top up and store BTC/BNB and/or other types of Crypto Assets to be accepted by us from time to time;
(c) voluntarily transfer Crypto Assets to your Crypto Asset Wallet, from your Crypto Asset Wallet to other users on the Platform or to other Crypto Asset Wallets outside the Platform; and
(d) voluntarily convert Crypto Assets in your Crypto Asset Wallet into other crypto assets or fiat currency accepted by us from time to time or exchange them with other users on the Platform by other means acceptable to us from time to time. Access other services of our approved partners
3.2.2. For the avoidance of doubt, we are not affiliated with the management of any financial services in connection with fiat currencies, such as deposits, withdrawals or transfers, exchange of your Crypto Assets on the Platform. These services will be provided by a third party service provider under their service agreements and policies and you should contact the relevant service providers if you have any concerns or issues with these services. We are not responsible for any claims you make under your fiat currency financial services. You acknowledge that you understand and agree that you should direct such requests to the relevant service providers.
3.2.3. Leveraged transactions are not allowed on the Platform. For any Crypto Asset or fiat currency on the Platform - regardless of whether it is converted into investment or not - you accept, declare and undertake that you will not demand any additional profit similar to interest or interest, or any statement that may create the impression of a deposit under any name that you may have or trade on Cointr during your use of our services. In this context, we underline that Cointr has no obligation and/or commitment to operate the currency or type of Crypto Asset you hold on the Platform or to make a profit from them on your behalf.
3.3. User's Membership Period
The User shall be entitled to use the services provided/to be provided by Cointr under this Agreement only for the duration of his/her membership.
3.4. Account Registration
3.4.1. Each User may have only one unique User Account. The User may use the Platform only for the purpose of using the services described in this Agreement. If the same person uses more than one User Account, Cointr has the right to unilaterally take necessary and appropriate measures such as terminating the Agreement, stopping or blocking any transaction, unilaterally suspending, deactivating and blocking the User Account(s). Cointr is not obliged to inform the User about the measures to be applied or being applied.
3.4.2. The User is solely responsible for the completeness, accuracy, truthfulness, non-misleading and timeliness of the information provided on the Platform. Cointr shall rely on and act in accordance with these statements in all transactions with the User. Furthermore, it is the User who is obliged to provide and verify/prove the documents and information requested by Cointr upon registration in order to keep the User data up to date or to execute certain limits/transaction types. Otherwise, Cointr has the right, at our sole discretion, to terminate the Agreement and take necessary and appropriate measures, such as not taking any action or unilaterally blocking, deactivating or suspending your User Account. In the event that the information declared or provided by the User changes, the User shall notify Cointr as soon as possible and update such information. Cointr shall not be liable for any loss or damage caused by your failure to fulfill this obligation
3.5. Nature of the User
3.5.1. The Platform provides services only to citizens of the Republic of Turkey, natural and legal persons residing in Turkey, foreigners, legal persons operating abroad and other natural persons accepted by legal procedures. ''
The current article requires the user to be a foreign citizen residing in Turkey. in this case, the request for the W9 document is related to the confirmation of whether the user is a US income tax resident. In addition, our users have indicated that the article is missing. Therefore, it is necessary to keep the existing article.
The users of our platform are as follows.
a) Turkish citizens real and legal persons
b) Foreign citizens residing in Turkey
c) Those with Blue Identity Card
d) Legal entities operating abroad.
3.5.2. You represent and warrant that you have reached the age of 18 and are of full age and have the capacity for independent action and responsibility. If Cointr determines or has a reasonable suspicion, for any reason and in any manner, that you or your User Account is being used by anyone under the age of 18 or lacks the capacity for independent action and responsibility, we have the right, in our sole discretion, to terminate your User Account. In addition to taking any other necessary action we deem appropriate, such as withholding or blocking action for any transaction, unilaterally suspending your User Account.
3.5.3. The User accepts, declares and undertakes that his/her use of the services offered by Cointr has not been previously restricted and that he/she has not been included in any commercial embargo, economic sanctions list or any specially designated and blocked persons list of any institution, especially the Financial Crimes Investigation Board. Cointr reserves the right to take necessary measures in the event that Cointr determines otherwise.
3.6. Account Usage Requirement
3.6.1. The User shall not assign this Agreement or any obligation or right arising from this Agreement to any third party without our consent. You may not sell, transfer, assign, lease, rent, license or otherwise use your Cointr account under any title or name by any third party without our consent. In the event that you breach the aforementioned provisions, Cointr shall have the right, at our sole discretion, to terminate the Agreement and not take any action or to take necessary and appropriate measures such as unilaterally blocking, suspending or deactivating your User Account.
3.6.2. The User undertakes not to act on behalf of someone else.
The User undertakes to act in his/her own name and on his/her own account and not to act on behalf of anyone else. Otherwise, the User agrees and declares that Cointr shall not have any legal / criminal liability due to unauthorized, erroneous transactions, unfair, unlawful use of third parties, including fictitious, illegal transactions, and in such cases, Cointr has the right to unilaterally terminate this Agreement.
3.6.3. If the User wishes to appoint someone as an agent to exercise the rights arising from this Agreement, the User must consult Cointr by issuing a notarial power of attorney with the necessary specific authorization. The agent may exercise the rights arising from this Agreement only with Cointr's prior authorization. Such matters are at Cointr's sole discretion. If Cointr authorizes the aforementioned power of attorney, the User will be responsible for all acts and actions taken by such person and for the consequences of such acts and actions. Again, in cases where the power of attorney is refused or resigns, the User shall notify Cointr in advance in writing. In the event that the notification is postponed, the User will still be legally responsible for the transactions made during the period until the notification is delivered by Cointr.
3.7. Account Security
You are responsible for the protection of the verification codes, password and username sent to your User Account.The User must not share the username and password with the User Account and verification codes with anyone.Otherwise, the User will be liable for any loss or damage incurred.Orders transmitted to the Platform only with the User's username and password shall be deemed to belong to the User.
In the event that unauthorized persons obtain your User Account and use the services we provide through your User Account, we will not assume any liability arising therefrom. At this point, the User is obliged to report any suspicious transaction or unauthorized access to the User Account to Cointr without delay.
You shall ensure the security of your own User Account. In order to protect your User Account, it is strongly recommended that you (i) use a strong password, (ii) do not share the username and password with anyone, (iii) use the password only on the Platform, (iv) always connect to the Site via “https”, and (v) check the address. “https://www.cointr.com/en” and/or the credentials of the Apps when accessing the Platform.
3.8. Rights and Obligations of the User
3.8.1. The User is legally and criminally liable for all transactions and operations carried out through the Platform. The User accepts and acts accordingly that the transactions executed and Orders placed by the User cannot be canceled or revoked after their execution. Orders that have not yet become a transaction may be canceled within the rules of the Platform. Except as otherwise provided in the Platform Policies, Cointr only provides matching services between different Users for Crypto Asset transactions and related technical services and does not enter into any transaction as a party. Therefore, Cointr has no legal or administrative liability as a party to any transaction. In particular, the responsibility for the fulfillment of Orders placed by any User in relation to trading or other services shall be borne by that User. The User shall also be liable for any loss or damage arising from the transactions made due to incorrect or inaccurate Orders.
3.8.2. The User may transfer Crypto Assets from the Crypto Asset Wallet to the Crypto Asset Wallets of third parties within the service fees announced on the Site. You are responsible for the transfer of Crypto Assets exchanged on the Platform to any of your Crypto Asset Wallets.The User is also responsible for taking security measures with respect to each of the Crypto Asset Wallets.Cointr cannot be held responsible in case of incorrect transfer of Crypto Assets between Crypto Assets Wallets belonging to different Users and all responsibilities shall be borne by the User who made the incorrect transfer.Therefore, before submitting your sell/buy Orders, you must carefully check the information that must be entered during the transfer according to the technical specifications of the Crypto Assets, otherwise you will bear the losses, damages and liabilities resulting from entering incorrect information.You hereby acknowledge, agree and undertake that you hereby irrevocably release Cointr from any and all liability for any wrongful transfers, for all cases other than those caused by our intent or gross negligence.For the avoidance of doubt, in all cases where Cointr is found to be grossly negligent, Cointr will only be liable for direct damages.
3.8.3. You are responsible for all activities carried out on behalf of your User Account subject to this Agreement and for all legal liabilities (including but not limited to tax liabilities) arising from such activities.
In the event that we are obligated by law or governmental order to make a payment or assume other liabilities arising out of or related to such activities, you will compensate us for all our losses and damages in a manner satisfactory to us, and you hereby agree that we are entitled to take all reasonable measures, including but not limited to freezing or compulsory transfer of your assets, in our sole discretion, to relieve us of the aforementioned obligations.
3.8.4. Orders placed by the User will be executed only if there is a demand within the market conditions. Therefore, the mere placement of an Order (stop limit or other limits or Orders) does not mean that the Order will be executed. Cointr makes no commitment in this regard. Cointr's responsibility is limited to bringing buyers and sellers together on the same Platform and matching buy and sell Orders.
3.8.5. For transfers made by the User to the wallet on Cointr, only the crypto asset types listed on Cointr will appear in the wallet. In the event that Crypto Asset types not listed on the Cointr Platform are transferred; You may request the transfer to be refunded or converted to another listed asset at Your/User's expense.
3.8.6. The User may transfer money in Turkish Lira to the User Account on the Platform through the domestic accounts of Turkish banks opened exclusively on behalf of the User. Money sent by the User in violation of the procedures specified in this Agreement and money sent by third parties or unknown persons will not be kept in the User Account by Cointr and will be returned to the transferor. The User may transfer Turkish Lira funds to the User Account on the Platform 24/7 via bank transfer. The transfer of money in Turkish Lira by EFT takes place according to the transaction hours of the bank to which the money will be transferred.
3.8.7. The money to be paid to the User by Cointr shall be transferred to the domestic accounts of Turkish banks exclusively on behalf of the User within the procedures determined by Cointr. Unless there is a force majeure event, the funds payable to the User shall be transferred to the User's registered bank account no later than the business day following the transaction date. However, Cointr reserves the right to postpone the transfer of the said amount for 5 (five) business days in special circumstances. In this context, the User has no right to claim any interest, savings or compensation under any name whatsoever from Cointr.
3.9. Rights and Obligations of Cointr
3.9.1. As a prudent businessperson, we are obliged to take reasonably utmost care with the security of your Crypto Assets that we hold on your behalf.
3.9.2. Cointr provides support services via Official Email or other communication channels provided on the website. Except as otherwise expressly provided in our policies, Cointr generally does not ask for passwords in support correspondence, request the address of any Crypto Wallet from you, provide such address or ask you to transfer any Crypto Assets or fiat currency to us or a third party. The User acknowledges, accepts and undertakes that such requests are made by unauthorized persons and that the User may incur damages if the User complies with such requests and that the User shall be solely responsible for the damages. Cointr cannot be held responsible for any damages and losses of the User that do not arise or may arise from the above-mentioned communication channels.
3.9.3. Cointr has the exclusive authority to determine the types of crypto assets it brokers on the Platform. It may from time to time delist the listed crypto asset types or add other crypto asset types that it accepts. Reasonable prior notice of delisting of crypto asset types will be given to the User and the User will be required upon such notice to transfer the Crypto Asset to be delisted to a Crypto Wallet outside the Platform within the specified period or sell it to another User who will transfer it outside the Platform.The User agrees that if no action is taken by the User within the specified period, the Crypto Asset to be delisted will not be tradable on the Platform and such Crypto Asset will have to be transferred to another Crypto Wallet.There is no responsibility to be attributed to Cointr in this regard.
3.9.4. All kinds of attachment, precautionary attachment, precautionary injunction and other administrative or judicial decisions that reach Cointr regarding the User shall be implemented by Cointr as required within the framework of the relevant legislation.
In this case, Cointr is legally obliged to seize the amounts in the User Account, notify the relevant legal authorities, transfer the amounts to the persons and entities specified in the administrative or judicial decision, block the amounts, disable the User Account for transactions or restrict access; and the User shall not claim damages against Cointr solely for the execution of the relevant decisions.
4.1. Risks
4.1.1. Investing in Crypto Assets is a risky economic activity. You acknowledge and undertake the risks associated with the activities subject to this Agreement (including the execution of transactions), which we remind you of here and in the Risk Disclosure Form, and you further agree that we are not liable for any loss or damage arising out of or in connection with these risks, including but not limited to the price fluctuation of Crypto Assets.
4.1.2. The User shall make a decision to trade by examining the characteristics, type and features of the crypto asset to be traded. It is the User's own responsibility to conduct detailed research in this regard. Cointr is not a party to the transactions and does not guarantee any income from the transactions. Cointr has no responsibility or commitment in this regard
4.2. Content Not Provided by Cointr
4.2.1. The content presented on the Platform may consist of data collected from third parties and publicly available sources. All data, analyses, reports, statistics are processed and presented objectively without sorting or routing by software that automatically processes the information. All reports and information presented on the Platform are for informational purposes only and do not constitute direct solutions, conclusions, buying or selling advice, legal opinions, political and sociological research information and are not guaranteed to be complete, accurate or non-misleading.
Data published on the Platform may be contradictory or inconsistent. In such cases, you acknowledge and agree that Cointr has no responsibility to provide or display any information containing content from third parties or publicly available sources.
4.2.2. Cointr makes no warranties - express or implied - regarding the results of the content we provide to any User, including merchantability, performance, marketability, fitness for a particular purpose. All content is provided to the User on an “as is” basis.Cointr shall not be liable for any loss of profit or compensatory damages that may arise from the use of the content.The content provided by Cointr does not contain any reference to any person/entity/company/brand and does not constitute a recommendation that may affect the market capitalization or various benchmark rankings of such person/entity/company/brands or the purchase, sale or holding of stocks or Crypto Assets.
4.3. Technical Issues
4.3.1. Cointr shall fulfill the Orders placed by the User in relation to the services under this Agreement within the Platform procedures and within a reasonable time. However, Cointr shall not be liable for any damages resulting from the failure to fulfill such Orders within a reasonable time due to technical reasons, force majeure, temporary impossibilities or other reasons not caused or controlled by Cointr.
4.3.2. Cointr may perform periodic maintenance and updates by informing the Users within a reasonable period of time when it deems appropriate for the healthy operation of the Platform. The User cannot claim that damage has occurred due to unfulfilled transactions and unfulfilled Orders within this period.
4.4. Misuse by the User
Cointr shall not be liable for any damages or losses incurred or to be incurred by the User due to the misuse of the Crypto Assets purchased and sold by the User or any other services received under this Agreement. Cointr may not be able to fulfill the User's Orders in any suspicious circumstances, such as breach of Platform procedures, transfer of Orders that cannot be explained with a reasonable justification, and may cancel the transaction if possible. In all these cases, Cointr will not be liable for any loss or damage suffered by the User.
Claims
5.1. Transactions with Technical Errors While the User may cancel unmatched Orders submitted to the Platform without any restriction, transactions resulting from matched Orders may not be canceled or requested to be canceled by Cointr under any circumstances. However, in exceptional circumstances, such as when your trades are executed at unrealistic prices due to technical errors, Cointr may, at its sole discretion, cancel or reverse such trades or take other measures necessary to ensure and correct the proper functioning of the system. At the time of cancellation and termination, if any payment has been made, your User Account may be frozen and a refund of the erroneous payment may be requested.If such payments are not refunded, Cointr reserves the right to take any legal action.In the event that Cointr or any other User of Cointr suffers any loss/claim as a result of such transactions, you agree that Cointr is authorized to charge your User Account for the relevant amount of Crypto Assets or other assets equivalent to the loss/claim suffered by us or any other User.
Cointr cannot be held responsible for such transactions and no claim can be made against Cointr.
5.2. Disposition of Claims
Cointr shall be entitled to collect/set off or settle any and all of our claims arising out of this Agreement or any other legal cause from any receivables/goods/assets belonging to you.
Non-Financial Advisory
6.1. Non-investment advisory
No service under this Agreement shall constitute “investment advisory”.
6.2. Non-advisory
Cointr neither undertakes to provide advice to the User nor engages in any activity that could be construed as advice.
Fees
7.1. Cointr is entitled to charge a commission (service fee) for certain services we provide, including but not limited to services related to buying and selling, at a rate determined in our sole discretion.
7.2. Cointr declares fees and commissions for the services we provide on the Site or Applications. Fees and commissions are available on the cointr website.
7.3. Unless otherwise stated in the Policies, Crypto Asset transfers are non-refundable, therefore commissions and transaction fees collected by Cointr are non-refundable and Users have no right to request a refund of these fees.
7.4. Cointr reserves the right to change the types, amounts and rates of these fees and commissions from time to time without prior notice. These changes will apply upon publication on the Platform. The fee schedule for the Services is an integral part of this Agreement.
Privacy and Protection of Personal Data
7.4. Cointr reserves the right to change the types, amounts and rates of these fees and commissions from time to time without prior notice. These changes shall apply upon publication on the Platform. The fee schedule for the Services is an integral part of this Agreement.
Privacy and Protection of Personal Data
8.1. ConfidentialityCointr undertakes to keep confidential information provided to it strictly confidential and secret, to keep it confidential and to take all necessary measures to ensure and maintain confidentiality, to prevent the disclosure of all or any part of the confidential information to the public or to an unauthorized User or third party, and to prevent the public disclosure of all or any part of the confidential information with the utmost care on its part
.8.2. Protection of Personal DataCointr is subject to the Law No. 6698 on the Protection of Personal Data (“KVKK”) regarding the processing of users' personal data and processes the personal data it collects in accordance with the “Cointr Information Text on the Processing of Personal Data and Information Text on Cookies” annexed to the Agreement. Detailed information on the protection of personal data is provided in the Information Text on the Processing of Personal Data and the Information Text on Cookies.
The parties accept, declare and undertake that they will act in accordance with the legislation on the protection of personal data.
8.3. Third Party Links
Cointr may provide links to third party sites within the Platform, which may redirect Users to third party sites. Cointr accepts no responsibility for the collection, processing and disposal of data by such third parties or for the content contained on such sites.For more information, please visit such third party sites accessed through this link.
Validity of Records
In any dispute arising out of or relating to this Agreement, you hereby accept, declare and undertake that the electronic system records, commercial records, ledger records, microfilm, microfiche and computer records kept in Cointr's own systems, database and servers shall be valid binding, final and exclusive evidence and you accept, declare and undertake that this article is an evidential contract within the scope of Article 193 of the Civil Procedure Code.
Termination of the Contract and Force Majeure
10.1. Each party may terminate this Agreement at any time by giving one day's notice to the other party. At this point, the User agrees that Cointr is under the obligation to store the data in accordance with the relevant legislation.
10.2. As a result of the evaluations to be made within the scope of MASAK legislation and / or its own policies, Cointr is authorized to close the User Account ex officio without prior notice for justified reasons and to terminate this agreement immediately without any compensation. In the event that the agreement is terminated or terminated at the request of the User; if there is a balance of crypto assets in the User Account and Cointr has no request from the User, these assets will be converted into Turkish Lira at the conversion rate on Cointr at the time of return and sent to one of the User's registered Bank accounts together with the other Turkish Lira balance, if any.
10.3. For the purposes of this Agreement, force majeure shall be construed as events beyond the reasonable control of the relevant party, including but not limited to natural disasters, riots, epidemics, war, strikes, nationwide internet service outages, lockouts, failures in telecommunications infrastructure, power outages and bad weather.
10.4. The obligations of the parties shall be suspended during a period of force majeure.
10.5. Neither party shall be liable for any loss or damage suffered by the other party arising out of or in connection with the other party's failure or delay in performing this Agreement due to “force majeure”. Applicable Law and Dispute Resolution
11.1. This Agreement shall be governed by and construed in accordance with the laws of the Republic of Turkey.
11.2. Istanbul (Çağlayan) Courts and enforcement offices are authorized for all disputes arising out of or in connection with this Agreement.
Execution and Acceptance
12.1. Unless otherwise stated herein, this Agreement is concluded between you and us electronically as a result of the User filling in the information fields on the Platform and clicking on the “Register” tab. However, the obligations arising from this Agreement enter into force after confirming the accuracy of the information provided by the User during the membership process.
12.2. You acknowledge, declare and undertake that you have read the full text of this Agreement, the Risk Notification Form, the Privacy Policy and the Explanatory Text on the Processing of Personal Data, that you fully understand its contents and that you approve and accept all its provisions.
12.3. Upon your request, we may send you a copy of this Agreement, the Risk Notification Form, the Privacy Policy and the Disclosure Text on the Processing of Personal Data to your e-mail address.
12.4. We reserve the right, in our sole discretion, to change these Terms or our Policies at any time. Unless otherwise specified in the relevant notice, such changes will take effect at 0:00 on the fifth (5th) day after the date on which the relevant notice is posted on the Site or Applications. Your continued use of the Platform following any such change will constitute your agreement to be bound by the then-current Terms. Please regularly check the latest effective date of each of these Terms or our Policies to be aware of any updates or changes herein and herein.
12.5. If you do not agree to the terms of this Agreement, you may not use the Platform and the services provided through the Platform.Otherwise, Cointr will not be liable for any damages you have suffered or will suffer arising out of or in connection with your unauthorized use of the Platform or the services